Privacy Policy
Privacy Policy
This Privacy Policy describes how Isabels Label ("the Site", "we", "us" or "our") collects, uses and shares your personal information when you visit the website, use our services or make a purchase through Isabels Label ("the Site"), or otherwise communicate with us (collectively referred to as the "Services"). In this Privacy Policy, "you" and "your" refer to the user of the Services, whether you are a customer, a visitor to the website or another person whose information we have collected in accordance with this Policy.
We ask you to read this Privacy Policy carefully. By using the Services, you agree to the collection, use and sharing of your information as described here. If you do not agree to this Policy, please do not use the Services.
Changes to the Privacy Policy
We may update this Policy from time to time to reflect changes in our procedures, legal requirements or regulatory changes. We will publish the updated version on the Site and update the "Last Updated" date.
How We Collect and Use Personal Information
To provide our Services, we collect personal information from various sources (including during the past 12 months), depending on how you interact with us.
In addition to the specific cases mentioned below, we use your information for communication, delivery of the Services, fulfillment of legal obligations, enforcement of our terms and to protect our rights and the rights of users.
What Personal Information We Collect
The type of information we collect depends on how you use the Site. "Personal information" means information that identifies you or that can reasonably be linked to you. We collect, among other things, the following categories and types of information:
Information You Provide to Us Directly
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Contact information: name, address, phone number, email
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Order information: shipping addresses, payment confirmations
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Account information: username, password, security questions
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Purchase activity: products viewed, shopping cart, wish lists
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Customer service: the content of messages you send to us
Information Collected Through Cookies
We automatically collect information about usage through cookies, pixels and other technologies. This may include device information, browser type, IP address, network connection and usage patterns on the Site.
Information from Third Parties
We may receive information from:
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Service providers such as Shopify
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Payment processors
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Advertising and analytics partners
Use of Personal Information
We use your information for the following purposes:
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Provide Services and process orders
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Marketing and advertising
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Security and fraud prevention
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Customer communication and development of our services
Cookies
We use cookies to improve the user experience on the Site. You can find more information about Shopify cookies here: shopify.com/legal/cookies. You can manage cookies in your browser settings.
Sharing of Personal Information
We share personal information in the following situations:
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With service providers
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With marketing partners
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With affiliated companies
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When you have given consent or asked us to do so
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In connection with business transactions or to fulfill legal obligations
During the past 12 months, we have shared:
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Identification, commercial and usage data
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With service providers, partners and affiliated companies
We do not use sensitive personal information to draw inferences about the user's characteristics.
User-Generated Content
Reviews and other content that you post are public. We do not control how third parties access or use this content.
Third Parties
Our Site may contain links to external websites. We are not responsible for their content or privacy practices. We recommend that you read their privacy policies.
Children's Privacy
The Services are not intended for children. If a child has provided us with personal information, please contact us so that we can delete it.
Data Security and Storage
We cannot guarantee complete security. Data retention takes place in accordance with legal, business and contractual needs.
Your Rights and Choices
Depending on your country of residence, you may have the right to:
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Access, correct, delete or transfer your data
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Restrict processing or withdraw consent
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Object to processing or submit a complaint
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Manage subscriptions and communication preferences
We will verify your identity before processing the request. You may also appoint a representative to act on your behalf.
Complaints
If you have a complaint, we ask you to contact us first. If our response is not satisfactory, you may contact the relevant data protection authority in your country.
International Users
Your data may be processed outside your home country, including in the United States. When transferring data from Europe, we use approved mechanisms, such as standard contractual clauses.
Contact
For questions or to exercise your rights, please contact us: